![]() ![]() If they find that Fashion Nova did not provide what was promised, then they will reverse the charges and give you your money back. This is where you essentially dispute the charges with your bank or credit card company, and they will investigate on your behalf. If you paid for your order with a debit or credit card, then you may be able to file a chargeback with your card issuer. There are some other methods of getting a refund as well, which we will outline below. If you meet all of the requirements for a return, then your refund will be processed within 2-3 weeks. You will need to include your order number, and the reason for the return.įashion Nova does not cover shipping costs for returns, so you will be responsible for those as well. The most common way is to return the item(s) that you purchased back to them through the mail. There are a few different ways that you can get a refund from Fashion Nova. Drop off the package at a UPS location or give it to a UPS driver. Print out the pre-paid shipping label that is generated and attach it to your package.ĥ. Select the items you want to return and the reason for the return, then click “Continue.”Ĥ. Find the order you want to return and click “Return Items.”ģ. Log into your Fashion Nova account and go to your Order History.Ģ. If you’re not happy with your Fashion Nova purchase, you can return it within 30 days of the order date. Ship your package back to Fashion Nova using a trackable shipping method once it is received, your refund or store credit will be processed within 7-10 business daysĬredit: How Do You Return Fashion Nova Items Step by Step?.Pack up your items securely and include your RA number on the outside of the package.You will then be given a return authorization (RA) number and instructions on how to proceed with your return.Select the items you wish to return, indicate the reason for return, and choose whether you would like a refund or store credit.To start a return, go to the returns center on the Fashion Nova website and enter your order number and email address.If you are not satisfied with your Fashion Nova purchase, you may return it for a refund within 30 days of the delivery date. ![]() Once Fashion Nova receives your return, they will process it within 2-3 business days and issue a refund to your original form of payment. Drop off the package at a UPS location or schedule a pick-up (for US orders only).Ĥ. Print out a pre-paid shipping label and attach it to your package.ģ. Go to the returns center on the Fashion Nova website and select the order you want to return.Ģ. If you’re not happy with your Fashion Nova purchase, you can return it within 30 days of the delivery date. ![]()
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